Departments

How to set up department
Department can be used to organize your staff.  When department is set up, you can further assign a customer to a specific department. For example, in a...
Mon, 19 Oct, 2020 at 5:36 PM
How to add newcustomer with a department
In the Add customer dialog, there is a department field. You can pick the departments where the customer is belonged. If a customer is added by a de...
Mon, 19 Oct, 2020 at 5:39 PM
How to edit customer for a department
You can edit customer chat room a department.  For example, if a customer has no department, all staffs have access to the chat room message. Now you ca...
Mon, 19 Oct, 2020 at 5:45 PM