Department can be used to organize your staff. 

When department is set up, you can further assign a customer to a specific department. For example, in a rental management company, you may have one department for condo, the other department for single house. Each department has designated staffs for the customers.

1. Click "Settings" in the left nav bar

2. Click "Staff management"

3. Click "Departments" tab

4. Click "Add department" button

  • Enter department name
  • Choose the staffs belongs to the department. You'll have to choose at least one staff to the department
  • Click "Add department" button