Assign chat is a great way for you to assign the chat group to a team member.
Once the chat is assigned to a team member, the team can view all his/her assigned chat room by clicking the Me tab. This can be used as a work flow which a team member is responsible for a chat room conversation.
To assign chat to a team member, first click the chat room that you want to assign.
Then choose the "Group assigned to" select box and pick the team member.
If you want to un-assign the chat room from the team member, click "All" in the section box to un-assign.